Need help?
If you need support getting access to the platform, or help sorting the basics like setting up an email address, please contact your Diversity Bridge Digital Champion. They will help you get started and make sure you have a free licence.
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If you are experiencing problems with any of the courses, or you spot a content issue, please contact the Wavemaker Technical Support Team. You can either message us through this platform, or email support@wavemaker.org.uk.
Accessibility
Wavemaker's platform is designed to be easy to use for everyone. You can learn at your own pace, on a phone, tablet, laptop, or computer. Videos include subtitles and the platform works with screen readers and other accessibility tools. If you need extra support or adjustments, speak to your Diversity Bridge Digital Champion and we will do our best to help.
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We also have built-in accessibility support on the platform. You can open it by selecting the person icon in the lower right-hand corner of the screen. From there you can do things like:
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Increase text size
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Change colour contrast or use high-contrast mode
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Use keyboard-friendly navigation tools
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Enable text-to-speech / reading support
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Increase cursor size and use a reading ruler to help follow text
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Adjust fonts and highlighting to make pages easier to read
If you need extra support or adjustments, speak to your Diversity Bridge Digital Champion as there may be additional accessibility options on your device. They will do their best to help.